LIFEPROOF GLOBAL LIMITED WARRANTY (“LIMITED WARRANTY”) LIMITED WARRANTY. Contact Us. If you have any questions or need help with your account, you may contact us to assist you. In this regard, we may ask you to, for example, send a photograph of your damaged case, return your product to us for warranty coverage verification, send a photograph of your receipt for the purchase of the product, or provide such other proof to allow us to determine the validity of warranty coverage on your claim. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the LifeProof product.LifeProof will accept returns within 30 days of the original purchase if the LifeProof product was purchased directly from LifeProof. Once you are logged in, you can find your order number in the “order history” section within the my account area.
Please return to the place of purchase to claim your warranty replacement In the event of a defect, these are your exclusive remedies.Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, LifeProof expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that LifeProof shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any LifeProof product. Seal the defective LifeProof product in the envelope and put in an outgoing mailbox.We feel we have the best warranty in the business and we want to provide unsurpassed customer service, but we’ve seen cases where our generous warranty policy has been abused. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. If your purchase is made after Apr 2, 2018, you can find your order number when you login to your lifeproof.asia account. The order number should be found on your order confirmation email. If your purchase is made after Apr 2, 2018, you can find your order number when you login to your lifeproof.asia account. The cases are placed on devices and submerged to make sure no leaks pop up. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. IF YOU ARE WITHIN THE RETURN POLICY OF YOUR RETAILER/RESELLER, YOU SHOULD RETURN YOUR LIFEPROOF PRODUCT TO THEM. Otter Products, LLC and its affiliated companies worldwide (“LifeProof”) warrants LifeProof products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). IF THE LIFEPROOF PRODUCT WAS PURCHASED FROM A RETAILER OR OTHER RESELLER OF LIFEPROOF PRODUCT, YOU SHOULD FIRST CONTACT THAT RETAILER/RESELLER TO ASK ABOUT THEIR RETURN POLICY. Please contact our customer service if you have trouble logging into your lifeproof.asia account. Otter Products, LLC and its affiliated companies worldwide (“LifeProof”) warrants our LifeProof products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). LifeProof does not warrant, and is not responsible for, any smart phone or other device made by anyone other than LifeProof. Once you are logged in, you can find your order number in the “order history” section within the my account area. What makes LifeProof cases so special is that every case is water tested to ensure it meets company warranty standards. At LifeProof we stand by our products. LifeProof IF YOU ARE NO LONGER COVERED BY THE RETURN/REFUND POLICY OF THAT RETAILER/RESELLER, PLEASE CONTACT LifeProof SUPPORT.We pride ourselves on providing top-quality protective solutions for your mobile technology and take quality seriously.
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