By Gamers. also, your honesty might have cost you; my feeling is better just to say that you dont remember where you bought it, or say amazon, and give them the serial number.Item is brand new and from a "shop" and you have a receipt - you're covered although you'll be asked to try contacting the seller firstItem is used or from unknown source and without a receipt - you're not covered by Razer. The Razer Extended Warranty does not apply to batteries. If you have further questions, feel free to circle back to me.I don't know why this needed to take place privately but it's very clear to me that I shouldn't be purchasing products from Razer in future. In the end i just contacted Razer via the support chat and they did the registration for me. On the contrary, I learned that Razer has no faith in their own product registration and serial number system and cannot rely on it to perform any kind of warranty verification or repair.
Please consult the product documentation provided by the product manufacturer for details.If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification * If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing for a chance to win Razer goodies.Need help?
To register a new Razer Product using Synapse 2, follow the steps below: The links to contact support
TECHNICAL SUPPORT 1 year limited manufacturer’s warranty.
We’re here for you: access the information you need easily and conveniently from our support articles.Registering your product with us means faster resolutions for your queries as we’ll have quick access to your product info.Stay updated and get informed on the latest promotions and software updates.We welcome comments and appreciate your feedback regarding your registered product - share with us and stand to get rewarded. Go ahead and PM me your case number so I can further look into this.For the record, this customer service representative did not offer a solution. Having problems with your Razer peripherals? Don’t worry!
requirements. Razer is the world leader in high-performance gaming hardware, software, and systems.Looks like you're using new Reddit on an old browser. Be the first to review “Razer Hammerhead Bluetooth 5.0 True Wireless Earphone/Water Resistant IPX4/1 Year Warranty” Cancel reply Your rating Rate… Perfect Good Average Not that bad Very poor
If you are unable to find a solution to your problem in our knowledge base articles you can contact our support team. Confirmation of Ownership. Check your Warranty and RazerCare Eligibility RazerCare Essential may be purchased up to 11 months after product purchase and RazerCare Elite may be purchased up to 15 days after product purchase.
You might still be able to follow things up with the sellerItem is bought from Razer directly - you're covered by RazerI have the invoice from the seller, and so do they, after asking for multiple different proofs of purchase.What do you mean by "covered"? The vendor should have sent you a confirmation page showing that the Product has been shipped to you.If the Product was a gift we suggest you ask the giver to provide you with a receipt. They will often have your purchase history on file and be able to supply a copy of the receipt Before one becomes authorized to sell our products, they should agree and should sign an agreement with us, about our customer care and the likes. Shouldn't be sold by anyone elseSo then buy it from the official razer seller on amazon not a resellerNew comments cannot be posted and votes cannot be castMade by redditors, for redditors, to discuss RΛZΞR products. I wish i could do something more for you :(If you have any further question, do not hesitate to contact us again, we will be glad to help you in the best way we can!My Razer Taipan was faulty after just 10 months.
Same here! Like what you've mentioned in your post, the seller no longer deals in Razer products at this time, hence refuses to help you, and this is what we want to avoid our customers from experiencing. VIDEO. Instead, they require every vendor to be on a list of approved vendors, and it just so happens mine was not.
We also need to verify that the Product was purchased from an authorized seller of Razer Products.Products purchased from non authorized dealers are often used, counterfeit, re-boxed, defective or gray market goods. We live by our motto: For Gamers. The Razor Warranty for customers who intend to use it outside of the United States and Canada is not applicable. News and Special Offers. Any expense of claiming under this Limited Warranty will be borne by the person making the claim (including any shipping and handling charges You’re all set at the time of purchase!
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